Frequently Asked Questions
Got questions? We’ve got answers. Whether you’re storing with us or just exploring what makes Caleb’s Big Storage House different, our FAQ section covers everything you need to know, from robot assistance to marketing support and, yes, even cookies.
What if I have a storage facility that needs marketing help?
You’re in the right place. Caleb’s Big Storage House is backed by the team at Marketing.Storage, the self storage industry’s best digital marketing partner. We specialize in driving rentals and revenue through expert SEO, Google Ads, and unbeatable reporting tools, including click-to-lease tracking. Whether you have one facility or a portfolio of locations, we offer hands-on service, transparent data, and marketing strategies that actually work. Contact us at rentals@marketing.storage
How secure is the facility?
Security is one of our top priorities. Our facility is equipped with 24/7 video surveillance, secure keypad access, motion detectors, and well-lit grounds. Plus, our on-site robots help monitor activity and ensure a safe, streamlined experience for all renters.
What makes Caleb’s Big Storage House different from other storage facilities?
We’re not your average storage facility. In addition to our top-of-the-line security and spotless units, we have robot assistants on-site that help you find the right unit, guide you through the facility, and even carry your belongings for you. It’s the most high-tech, hassle-free storage experience you’ll find anywhere.
How do I choose the right unit size?
Our robots and team members are here to help. When you arrive, our smart assistant bots can guide you through unit options based on what you’re storing. You can also reach out in advance and we’ll help you find the perfect fit.
Are your units climate controlled?
Yes. We offer climate-controlled units to protect your belongings from extreme temperatures and humidity. This is ideal for items like electronics, furniture, documents, and anything sensitive to weather conditions.
Can I get help moving my items into my unit?
Absolutely. Our robot assistants are designed to help carry your belongings directly to your unit, making move-in fast and stress-free. If you need additional support, our team is happy to assist.
How clean are the units and facility?
Immaculate. Cleanliness is something we take seriously. Our facility is regularly maintained, and our robots even assist with keeping walkways and unit areas tidy. You won’t find cobwebs, dust, or debris here.
Do you really give out free cookies?
Yes, we do. Every guest is greeted with fresh cookies because we believe your storage experience should be secure, smooth, and just a little sweet.
